We are pleased to announce the creation of the “Handbook of customer-tourist service in tourist information centers and points” This year the collected material was edited linguistically, stylistically, and then technically and graphically developed by two proofreaders and a graphic designer. The content of the chapters is clarified, the table of contents is synthesized, and the content value of this Handbook for tourist information cadres and tourism students at universities is invaluable. The Handbook will be an excellent filler of the publishing gap in the market in the Polish tourism environment or during professional training. We invite you to read available: https://www.pot.gov.pl/pl/do-pobrania/wydawnictwa https://www.pot.gov.pl/pl/dzialalnosc/polski-system-informacji-turystycznej Ultimately, the Handbook will soon be printed . This Handbook is the 3rd edition of this subject within the framework of the development of the Polish Tourism Information System.